McMillan TaskTask Board Studio
Legal

Shipping & Returns

This policy covers how ordinary utility goods from the kit catalogue are shipped, and how returns are handled.

Last updated: 1 July 2026

01 Order confirmation

Online checkout for utility goods is not yet connected. Payment provider pending: kit lists are saved in your browser and any order is only formed once confirmed in writing by our Glasgow studio. We will confirm availability, price and delivery before anything is dispatched.

02 Shipping area and times

When ordering is enabled, we expect to ship ordinary utility goods within the United Kingdom. Estimated dispatch is within 2–5 business days of a confirmed order, with delivery times depending on the carrier and destination.

03 Shipping costs

Shipping costs, where they apply, will be shown and confirmed before an order is finalised. Some kit lists may qualify for combined shipping.

04 Returns

You may return unused goods in their original condition within 14 days of delivery. To start a return, contact us with your order reference. Unless an item arrived faulty or incorrect, return postage may be your responsibility.

05 Faulty or incorrect items

If an item arrives faulty or is not what you ordered, we will arrange a replacement or refund at no extra cost to you, in line with the Refund Policy and your UK consumer rights.

06 Contact

For shipping or returns questions, email support@mcmillantask.shop or call +44 7235083434. MCMILLAN TASK LIMITED, Unit 1 Shawbridge Industrial Estate, 239 Shawbridge Street, Glasgow, Scotland, G43 1QN.